How To Get QR Code From Carrier
Jonathan Palley
Dec 19, 2025
QR codes have become a key part of mobile connectivity, especially with the rise of eSIM technology.
If you’ve recently switched to an eSIM-compatible smartphone or are transferring your mobile plan to a new device, you’ll likely need a QR code from your carrier to complete the setup.
In this blog post, we’ll walk you through what these QR codes are, why they matter, and how to easily get one from your carrier.
What Is a Carrier QR Code?
A carrier QR code is typically a unique code issued by your mobile service provider that contains the data needed to activate an eSIM (embedded SIM) on your smartphone, tablet, or wearable device. Instead of inserting a physical SIM card, you simply scan the QR code provided by your carrier to download and activate your cellular plan.
These QR codes are encrypted with information such as your phone number, network access credentials, and other technical data required for your device to connect to the carrier's network.
When Do You Need a QR Code from Your Carrier?
You might need a QR code from your carrier in several common situations:
- Activating a new eSIM on a compatible device
- Switching to a new phone and transferring your plan
- Replacing a lost or damaged physical SIM card with a digital eSIM
- Moving from a physical SIM to a digital-only setup
These QR codes make the process faster and more secure, especially when compared to traditional SIM swaps or lengthy phone activations.
How To Get a QR Code From Your Carrier
Most major carriers offer multiple ways to get a QR code, depending on your account type and service plan. Here's how you can request one:
1. Through Your Carrier’s App or Website
Many carriers allow you to generate or request a QR code directly through their self-service portals.
Steps:
- Log in to your carrier’s mobile app or website using your account credentials.
- Navigate to the device settings or SIM management section.
- Look for an option like “Activate eSIM,” “Get QR Code,” or “Add New Device.”
- Follow the on-screen instructions to generate and download your QR code.
Some carriers will email the QR code to you, while others may display it on-screen for immediate scanning.
2. Visit a Carrier Store
If you're more comfortable with in-person assistance, visiting a carrier retail store is a good option. A customer service representative can:
- Verify your account
- Generate your QR code on the spot
- Help you scan and activate it directly on your device
Make sure to bring a valid ID and your device for a smoother experience.
3. Contact Customer Support
If you’re unable to get the QR code online or in-store, calling your carrier’s customer support line is another route. After verifying your identity, they can:
- Email or text you the QR code
- Walk you through the activation process over the phone
- Send a printed version via mail if needed
4. Automatically via Email After Purchase
When you purchase a new phone or plan online, some carriers automatically send the QR code to your registered email address. Check your inbox or spam folder for an email from your carrier containing activation instructions and the QR code.
How To Use the QR Code
Once you have the QR code, follow these steps to activate it on your device:
For iPhone:
- Go to Settings > Cellular > Add Cellular Plan
- Use your iPhone’s camera to scan the QR code
For Android:
- Go to Settings > Network & Internet > Mobile Network > Add Carrier
- Scan the QR code when prompted
Ensure your device is connected to Wi-Fi during this process, as it may need to download configuration files from the carrier.
Troubleshooting Tips
If your QR code doesn’t work or fails to scan, try these solutions:
- Check if the code has expired. Some QR codes are time-sensitive.
- Ensure your device is eSIM-compatible and unlocked.
- Scan in good lighting and hold the camera steady.
- Restart your phone and try again.
If you still encounter issues, contact your carrier for a replacement code or additional support.
Security Tips
While QR codes are convenient, they carry sensitive data. Here’s how to protect yourself:
- Never share your QR code publicly or on social media.
- Only request QR codes through official carrier websites or apps.
- Be cautious of phishing emails pretending to be from your carrier.
Conclusion
Getting a QR code from your carrier is now a common part of switching phones or activating service, thanks to the growing adoption of eSIM technology. Whether you prefer managing everything through a mobile app, visiting a retail store, or speaking to customer service, your carrier offers several ways to help you get started.
For more information on QR code technology, digital connectivity, and mobile innovations, explore more content here at QR Codes Unlimited.
